What Is The Reunion Group?

Founded in 1995, The Reunion Group is a “reunion” of many of the key people who, as a team, over many years, built a $1.2 billion direct marketing business dedicated to helping its clients – many of the largest companies in the United States – create world-class income-producing loyalty programs. Today, The Reunion Group works with credit card issuers, catalogers, and organizations in a variety of other fields in developing – entirely at Reunion Group’s expense – loyalty programs that generate income, yet fit their unique market position, goals, and customer base.

Our goals: To offer turn-key fee-based loyalty programs that consumers want .... to create innovative ways of marketing them .... to invest our capital in those marketing efforts (so that our clients have no investment or financial risk).... to support the programs we create with top-notch customer service .... and to make money for our clients (and hopefully for us as well).

What We Do

We have the talent, marketing experience, and financing to create and market the finest fee and experience-based loyalty programs in the business .... programs that will foster customer loyalty while generating meaningful bottom-line income for our clients (our marketing partners), with no risk or investment on their part.

Let us EARN your business. Start by allowing us to present or turn-key solution created specifically to meet your needs, whether your goal is to generate immediate income, increase customer spend, customer retention, brand advocacy, or something completely different.

Customer Service

We have been active in the consumer services field for 41 years. We understand the importance of customer service quality. We understand that programs offered to customers must offer value to enrolling customers as well as substantial income to our clients.

Having enrolled an estimated 30 million consumers in various programs over the years, we understand that loyalty programs focused merely on incentives cause behavioral changes, but often lead only to perceived or false loyalty. Our experience-based programs inject the customer experience and thereby inspire true attitudinal shifts, changing behavior but leading to true loyalty. And we support it with top-notch customer service provided by real people, not machines.